Privacy Policy
Information We Collect
We collect several types of information to provide and improve our services to you.
· Personal Information: This is data that can be used to identify you. We collect it when you make a purchase, create an account, use our services, or contact us. This may include:
· Name, email address, telephone number, and shipping address. Precious Metals Best Prices
Merrit Laboratory
Merrit Laboratory (“we,”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://merritlab.com/], use our services to buy online precious metals like gold bars, nuggets, bullion, and dust, or utilize our legal laboratory services for testing, authentication, analysis, and consultancy.
Established in 2017, we serve customers globally, including in the UAE, Saudi Arabia, Germany, the United Kingdom, the United States, and other top EU countries. By using our site and services, you consent to the data practices described in this policy.
Information We Collect
We collect several types of information to provide and improve our services to you.
· Personal Information: This is data that can be used to identify you. We collect it when you make a purchase, create an account, use our services, or contact us. This may include:
· Name, email address, telephone number, and shipping address.
· Payment information, such as credit card details, which is processed securely by our payment partners.
· For laboratory services, details necessary for testing and authentication, which may include sensitive information. You will be provided with a separate consent form for clinical testing data as required by law.
· Non-Personal Information: We automatically collect data about how you interact with our site to offer you the best prices and a smooth user experience. This includes:
· Your IP address, browser type, and operating system.
· Details of your visits, such as the pages you view and the links you click.
Precious Metals Best Prices
How We Use Your Information
We use the information we collect for various purposes, including:
· To Fulfill Your Orders and Services: To process your transactions, deliver your precious metals, perform laboratory testing, and provide consultancy services.
· To Improve Our Website and Services: To analyze user behavior to improve our website’s content and functionality, helping us ensure we display the best prices and services.
· To Communicate With You: To send you order confirmations, tracking information, service updates, and responses to your inquiries.
· For Marketing: With your permission, we may send you information about new products, promotions, and services to help you find where to buy our latest offerings. You can opt-out of these communications at any time.
· For Security: To protect against fraudulent transactions and maintain the security of our website and business.
How We Share Your Information
We value your trust and do not sell your personal information to third parties. We may share your data in the following limited circumstances:
· With Trusted Service Providers: We share information with third parties who perform services on our behalf, such as payment processing, order shipping, data analysis, and marketing assistance. These partners are contractually obligated to keep your information confidential and are prohibited from using it
for any other purpose.
· For Legal Reasons: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of Merrit Laboratory, our customers, or others.
· Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
International Data Transfers
As a company serving international clients in the UAE, Saudi Arabia, Germany, the UK, the US, and the EU, your personal information may be processed in countries whose data protection laws differ from your country of residence. We take appropriate measures to ensure that such transfers comply with applicable data protection laws and that your information remains protected.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
· Access and Correction: You can review and update your personal information by logging into your account on our website or contacting us directly.
· Marketing Communications: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link in any email or contacting us.
· Data Subject Requests: You may have the right to request access to, deletion of, or restriction of processing of your personal data. To exercise these rights, please contact us using the details below.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to create an encrypted connection for all transmitted data. We also comply with payment card industry data security standards (PCI DSS) for credit card information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
Use of Cookies Precious Metals Best Prices
Our website uses “cookies” – small files stored on your device – to enhance your user experience. Cookies help us remember your preferences, understand how our site is used, and personalize content. You can choose to disable cookies through your browser settings, though this may limit some functionalities of the site.